Happy holidays! I assume you know it is the holiday season because you have been filling my inbox with presents in the form of work orders. In the future, please include a gift receipt so that I may return them. I already have several dozen just like them.
In the past, I may have mistakenly given you the impression that I am both a mind reader and a miracle worker. For those of you now seeking Christmas Miracles from me, please know that in the spirit of the holiday season I would like to use my weekends for things like shopping, gift wrapping, and reacquainting myself with my family. Your emergencies simply aren't as important as my four-year-old's letters to Santa and my ten-year-old's help in the kitchen baking cookies.
Next year they will be five and eleven. They'll never be four and ten at Christmas ever again. What I have with them right now is a one-time opportunity to see this Christmas through their eyes. There will be other Christmases, but never again this Christmas.
Therefore, if my skewed priorities cause your brochure to go to print on December 28 instead of December 21, forgive me if I don't lose any sleep over it. I have to buy my littlest one the "footie pajamies" she so desperately wants before she grows up and learns how hot and uncomfortable they actually are. That's important. That's the kind of miracle I want to be working on right now.